Yes, you will have install of all your apps again, so make sure you have their Product Keys and install media (if you can't download it) before you start the clean install.ĭon't know why the dmp file is showing the build number for v2004 if you have 21H1. When the Installer asks if you want to keep apps and files, you probably should say 'No' because you don't want any problems to carry over to the new install. When the F12 menu opens, select option to boot from USB.

Then power on, start tapping F12 when you see the Dell splash screen. Plug the bootable 21H1 USB into PC with power fully off. Otherwise, the Windows Installer may get confused and try to install the OS on the wrong drive, and deleting all your files. Since you have more than one internal drive, disconnect allof them, except the boot drive, before you start the clean install. Make an image of the boot drive before you start, using imaging software such as Macrium Reflect (free) or a similar app of your choice, to be safe.ĭownload the Win 10 21H1 file from Microsoft (free) and follow the instructions to create a bootable USB stick. Maybe it's time to wipe the boot drive and do a clean install of Win 10 21H1. So did you really ever update to 21H1? You can double-check this at: Start>Settings>System>About Your OP says: '.guided over the phone by a Microsoft tech-reinstalled Windows 10 version 21H1'.īut, your last image says: 1904 1. The closest Dell support article to deal with this issue doesn't include the Inspiron 5680 as an affected system: Some Computers May Hang or Present a Blue Screen with Stop Code: MEMORY MANAGEMENT ErrorĪnyone else having this - I'm totally confused now! About the only thing I haven't tried is downgrading to Windows 10 2004, but don't see a way to do that. I'm not positive, but it may have started when I updated from Win10 version 2004 to 20H2 (followed later by 21H1).

I also removed and reseated my two 8GB matching RAM SIMMs. I've run every diagnostic tool recommended on the web for this issue, such as Windows Memory Diagnostic and MemTest86 (both pre-boot), Dell's built-in pre-boot hardware diagnostics, Dell Update and Windows Update to check for updated drivers), Intel Driver Support Assistant, CHKDSK on all drives, SFC /scannow and DISM to check/repair system files, Verifier to check device drivers (only briefly) and-guided over the phone by a Microsoft tech-reinstalled Windows 10 version 21H1. Approximately 80% of the time, I experience a Memory Management stop code blue screen when choosing Power > Restart.

Win10 blue screen memory management